About the Author
Sharon Steed

Sharon Steed is a corporate empathy and communications consultant as well as an international keynote speaker. Sharon is a subject matter expert on communicating with empathy. She has spoken at companies on improving team communication and collaboration and at tech conferences on vulnerability as an asset; and she’s given a TEDx talk on empowering insecurities. A lifelong stutterer, she uses her speech impediment to teach both what empathy is and how to be empathetic. Sharon’s course Communicating With Empathy is available on both LinkedIn Learning and Lynda.com. She lives in Pittsburgh.